It is the general term of text data analysis technique it divides the text data which are not arranged, a normal natural sentence into words, and to get constant knowledge and idea by analyzing the appearance frequency or a correlation with technique of data mining.
google of search engine uses technology of text mining.
I worked to cut prose into pieces in every word in Japanese text mining, and it seemed that Japanese was late because morphological analysis was necessary, but it depended so that the evolution that in late years was technical and technical fluidity resembled it, and even business came to reach a practical use level to some extent.
How to use how I extract a customer and needs of a market and do it and analyze dissatisfaction point to our product into is expected by analyzing notes from a user put to a free answer, call center or a Web site of a questionnaire to qualitative analysis information, a bulletin board.
A connection of words and words understands what kind of relations occur.
In addition, I interpreted this automatically and I answered it and, for an inquiry from a customer by an E-mail, was able to be said to transfer to the person in charge concerned.
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